Frequently Asked Questions
Do you ship to countries other than the US?
- YES! We are able to ship to most countries around the world. Shipping rates will be calculated for you upon checkout.
Can I order a custom size of a particular item?
- We pride ourselves in our high quality and wide selection of items at Autumn & April. Because of this, we have worked hard to come up with the current line of products for you. Our clothing size options are not customizable. We think you will find something that works in your child's size. And we hope you will be happy with the sizes that we provide.
How do I clean my Autumn & April leather shoes?
- Please see our "Shoe Care & Cleaning Instructions" page.
Are you looking for brand enthusiasts or models?
- We are always looking for special little boys and girls that love to wear Autumn & April clothing! If your child has modeling experience and you think he would be a good fit, feel free to contact us for more information and to send headshots of your adorable child!
You are sold out of my desired size. When will you restock?
- If you are looking for a specific size of an item and we are currently sold out, please contact us to discuss our plans to restock your item. It's possible we may even have it in stock currently or soon.
- Unless otherwise stated, your items will ship out to you within 48 hours! We are a hardworking, small family business and strive to bring your order to you as fast as possible! That being said, there are a few items that are "made to order" and will come with a processing and shipping time of 2-6 weeks. Those items will say this in the listing description. You will receive a shipping notification with the tracking number once your order is scanned at the post office.
Do you offer wholesale pricing?
- YES! We'd love to have Autumn and April duds in your store! Please Contact Us for more info and a wholesale pricing list.